COOKIE POLICY
Effective Date: June 7, 2025
Last Updated: June 7, 2025
Mazala Travel (“we,” “us,” or “our”) operates the website http://mazala-travel.com, a global travel services platform operated by Digital Consulting Service LLC, a Mongolian-registered company. All invoicing is issued by Mazala Limited, incorporated in Hong Kong.
This Cookie Policy explains how and why we use cookies and similar technologies when you visit our website. It also informs you of your choices regarding these technologies.
1. WHAT ARE COOKIES?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites remember information about your visit, such as preferred language and other settings. Cookies improve your browsing experience and enable us to enhance our services.
Cookies may be:
- First-party cookies: set by us
- Third-party cookies: set by third-party providers such as analytics or advertising tools
2. TYPES OF COOKIES WE USE
A) ESSENTIAL COOKIES
These cookies are necessary for the operation of our website. They include:
- Session cookies for secure navigation
- Authentication cookies to maintain logged-in sessions (if applicable)
You cannot opt out of these cookies.
B) PERFORMANCE & ANALYTICS COOKIES
These cookies help us understand how visitors use our website. We use:
- Google Analytics for traffic analysis
- Facebook Pixel to track ad performance (if active)
- Heatmap tools (e.g., Hotjar) to optimize user interface
All data collected is aggregated and anonymized.
C) FUNCTIONAL COOKIES
These cookies allow our website to:
- Remember choices you make (e.g., language, region)
- Offer chat widgets and contact forms (e.g., via LINE or Messenger)
D) MARKETING & TARGETING COOKIES
These cookies may be used to:
- Deliver relevant ads to users
- Limit ad frequency
- Help measure the effectiveness of marketing campaigns
We may use services such as:
- Facebook Custom Audiences
- Google Ads Remarketing
- LINE Ads (Taiwan-focused campaigns)
You can opt out of most of these services through your browser or via industry-wide opt-out portals.
3. THIRD-PARTY COOKIES
Third-party services that may place cookies on your device include:
| Service | Purpose | Jurisdiction |
|---|---|---|
| Google Analytics | Website analytics | Global |
| Facebook Pixel | Advertising insights | Global |
| LINE Ads | Regional marketing | Taiwan |
| Messenger Widget | Customer support chat | Global |
We do not control third-party cookies. Please review their respective privacy and cookie policies.
4. COOKIE CONSENT MANAGEMENT
Upon your first visit, you will be presented with a cookie banner asking for your consent to place cookies (excluding essential cookies). You may:
- Accept all cookies
- Customize your preferences
- Reject non-essential cookies
You can change your preferences at any time by visiting the Cookie Settings page on our website.
5. HOW TO CONTROL COOKIES
You can control or delete cookies at any time:
- Browser settings: Most browsers allow you to refuse or delete cookies. However, disabling cookies may limit functionality.
- Opt-out tools:
- Google Ads: https://adssettings.google.com
- Facebook: https://www.facebook.com/ads/preferences
- Industry-wide opt-outs: http://optout.aboutads.info
6. DATA TRANSFERS AND RETENTION
Cookies and associated data may be stored or processed on servers located in:
- Mongolia (for operational use)
- Hong Kong (for invoicing and email services)
- Taiwan (for regional advertising)
- Other jurisdictions (depending on third-party services)
We retain cookie data only as long as necessary for the stated purposes and in accordance with applicable laws.
7. YOUR RIGHTS
Depending on your location (e.g., Taiwan, EU, Hong Kong), you may have rights to:
- Revoke your cookie consent at any time
- Request deletion or restriction of tracking data
- File a complaint with a data protection authority
To exercise your rights, please contact us at:
8. UPDATES TO THIS POLICY
We may update this Cookie Policy to reflect legal, operational, or technological changes. Updates will be posted with a new effective date. You are encouraged to review this page regularly.
9. CONTACT US
Mazala Travel
Operated by Digital Consulting Service LLC (Mongolia)
📧 Email: privacy@mazala-travel.com