LEGAL DISCLAIMERS

Effective Date: June 7, 2025
Last Updated: June 7, 2025

This Legal Disclaimers page governs your use of the website https://mazala-travel.com, services provided by Mazala Travel, and any information or third-party services linked from this platform.

Mazala Travel is operated by Digital Consulting Service LLC, a company legally registered in Mongolia, and invoicing is conducted by Mazala Limited, a private limited company incorporated in Hong Kong.

By using this website, engaging with our tours, or contacting us for travel-related services, you acknowledge and agree to the disclaimers outlined below.

1. JURISDICTIONAL OPERATION & BUSINESS IDENTITY

Mazala Travel operates globally and serves clients from multiple jurisdictions. Depending on the relevant activity:

  • The service provider is Digital Consulting Service LLC (Mongolia)
  • The invoicing and payment processor is Mazala Limited (Hong Kong)

These may also be referred to, depending on jurisdiction, as:

  • Assumed Business Names (U.S.)
  • Business Aliases
  • Trade Names
  • Fictitious Business Names (e.g., “Mazala Travel”)

Nothing on this website constitutes a permanent establishment or taxable presence in jurisdictions outside Mongolia or Hong Kong unless explicitly stated.

2. WEBSITE CONTENT DISCLAIMER

While Mazala Travel endeavors to provide accurate and current content:

  • We make no warranties (express or implied) about the completeness, reliability, or accuracy of any content, itinerary, pricing, or visuals on our website.
  • Content is subject to change without notice.
  • We do not guarantee that content is always up to date or available in all languages.

Mazala Travel shall not be liable for any errors, omissions, or outdated content appearing on the site.

3. THIRD-PARTY SERVICES & LINKS

Our website may contain links to third-party services, including:

  • Payment processors
  • Travel insurance providers
  • Local hotel/resort or visa application services
  • Social media platforms (e.g., LINE, Facebook, Instagram)

Mazala Travel:

  • Does not control or endorse third-party websites or their content
  • Is not responsible for the availability, performance, or content of external websites
  • Cannot guarantee the accuracy or legality of external resources

You assume all risk when accessing third-party services via our platform.

4. TRAVEL RISKS & FORCE MAJEURE

Travel involves inherent risks, including but not limited to:

  • Delays or cancellations
  • Weather-related disruption
  • Illness or injury
  • Political unrest or security threats

Mazala Travel shall not be liable for loss, injury, damage, delay, or additional costs resulting from force majeure events, including but not limited to:

  • Natural disasters (e.g., storms, earthquakes)
  • Pandemic or epidemic outbreaks
  • Airline or supplier failure
  • Border closures or visa denials
  • Acts of God, war, terrorism, strikes, or civil unrest

See our Booking Terms & Conditions and Travel Insurance Disclaimer for detailed coverage of responsibilities.

5. NO GUARANTEE OF TRAVEL OUTCOME

Mazala Travel makes no guarantee that:

  • Your visa will be approved
  • You will not encounter illness, injury, or inconvenience during the tour
  • Travel suppliers (hotels, transport, guides) will perform flawlessly at all times

We act as an intermediary in arranging services from third-party providers and are not the principal operator of transport, lodging, or government services.

6. FINANCIAL DISCLAIMER

All payments are processed through Mazala Limited (Hong Kong) and are subject to:

  • Hong Kong financial regulations
  • Foreign exchange fluctuations (if paying in a non-USD currency)
  • Possible bank conversion or transaction fees

Mazala Travel is not liable for:

  • Currency conversion losses
  • Payment gateway errors or delays
  • International transaction surcharges imposed by your card issuer

7. USE AT YOUR OWN RISK

You use this website and engage with Mazala Travel’s services at your own risk. We do not warrant that the website will be:

  • Uninterrupted
  • Free of viruses or other harmful components
  • Compatible with all browsers or devices

We recommend using up-to-date browsers and antivirus software for your own security.

8. INTELLECTUAL PROPERTY DISCLAIMER

All content on this site is protected by international copyright, trademark, and intellectual property laws. You may not:

  • Copy, redistribute, or modify our content without permission
  • Use our logo, brand elements, or itineraries for commercial purposes

Third-party brand names, trademarks, or content are the property of their respective owners and appear for identification purposes only.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Mazala Travel:

  • Disclaims liability for indirect, incidental, or consequential damages
  • Limits total liability to the amount paid for the travel service in question
  • Will not be responsible for punitive damages or lost profits

This limitation applies even if Mazala Travel has been advised of the possibility of such damages.

10. CONTACT INFORMATION

If you have questions about any of the disclaimers listed above:

Mazala Travel
Operated by Digital Consulting Service LLC
📍 Ulaanbaatar, Mongolia
📧 Email: legal@mazala-travel.com

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