HEALTH & INSURANCE ADVISORY

Effective Date: June 7, 2025
Last Updated: June 7, 2025

Mazala Travel, operated by Digital Consulting Service LLC (Mongolia) and invoiced through Mazala Limited (Hong Kong), places the highest priority on the safety and well-being of our travelers.

This Health & Insurance Advisory outlines important information you must consider prior to participating in any Mazala Travel tour, package, or experience. It supplements our Travel Insurance Disclaimer and Medical & Fitness Disclaimer.

1. HEALTH & TRAVEL PREPARATION

We strongly recommend that all travelers:

  • Consult their primary healthcare provider or travel clinic at least 6 weeks prior to departure
  • Review destination-specific health advisories, including:
    • Vaccination requirements
    • Altitude-related risks
    • Local disease outbreaks
  • Carry sufficient personal medication and a basic travel first-aid kit

For travelers from Taiwan and other East Asian countries, please confirm any outbound travel health declarations and inbound Mongolia health requirements prior to departure.

2. RECOMMENDED VACCINATIONS

Depending on the destination (e.g., Mongolia or Central Asia), travelers are often advised to receive:

  • Hepatitis A & B
  • Tetanus, Diphtheria, Pertussis
  • Rabies (for rural travel or extended stays)
  • Typhoid
  • COVID-19 (updated dose depending on travel regulations)

Proof of vaccination may be required at border entry points.

3. ALTITUDE AND CLIMATE RISKS

Some itineraries involve travel to high-altitude regions (e.g., over 2,500 meters in Central Mongolia or during mountain treks). Risks include:

  • Acute Mountain Sickness (AMS)
  • Dehydration
  • Cold exposure in winter (temperatures can reach −30°C)

You are responsible for monitoring your symptoms and notifying your guide immediately if unwell. No refunds are given for missed activities due to altitude or weather-related discomfort.

4. LOCAL MEDICAL INFRASTRUCTURE

  • In Ulaanbaatar and some provincial centers, private clinics and hospitals are available, though they may have limited English-speaking staff.
  • In rural areas, medical care is basic or unavailable.
  • Emergency evacuation or ambulance services may be delayed due to terrain or weather.

It is essential to have insurance coverage that includes medical evacuation and repatriation. See our Travel Insurance Disclaimer.

5. HEALTH & SAFETY PRACTICES

We implement reasonable precautions to maintain traveler health, including:

  • Ensuring guides are trained in first-aid
  • Advising on water purification and food safety
  • Providing hygienic accommodations and meals (as per itinerary)

However, you should also take personal responsibility to:

  • Drink only bottled or filtered water
  • Practice basic food hygiene
  • Carry hand sanitizer, mosquito repellent, sunscreen, and hydration aids

6. COVID-19 AND CONTAGIOUS DISEASE PROTOCOLS

Due to ongoing global health concerns, you may be required to:

  • Present vaccination or test certificates
  • Wear masks during transport or in indoor spaces
  • Comply with local quarantine or tracing protocols

If a traveler exhibits symptoms during the tour, Mazala Travel reserves the right to:

  • Isolate the traveler
  • Provide medical assistance or initiate evacuation
  • Remove the traveler from the group (no refund in such cases)

7. TRAVEL RESTRICTIONS & ENTRY BANS

Travelers are responsible for:

  • Monitoring official travel advisories
  • Complying with destination entry requirements
  • Holding valid travel and health documentation

Mazala Travel is not liable for denied entry, missed flights, or other issues caused by non-compliance with regulations.

8. INSURANCE ADVISORY SUMMARY

Please ensure your policy covers:

  • Medical and hospital treatment
  • Emergency evacuation
  • COVID-related cancellation or quarantine
  • High-risk/adventure activities

Failure to secure appropriate coverage may result in denied participation in certain segments of the itinerary.

9. EMERGENCY CONTACT & ADVISORY SUPPORT

During your trip, you will receive:

  • A local 24/7 emergency contact number
  • Instructions for accessing medical services
  • Assistance from our team in liaising with local clinics or evacuation providers

We recommend sharing your insurance provider’s hotline with your tour leader.

10. CONTACT US

For questions about health preparation or itinerary risks, contact:

Mazala Travel
Operated by Digital Consulting Service LLC
📍 Ulaanbaatar, Mongolia
📧 Email: hello@mazala-travel.com

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